FAQs

Customers need to always check with local council, state building authorities and state government for specific legislation.  Some of the basic regulations include –

• Panels and gates must be at least 1200mm high when measured from finished ground level outside of the pool enclosure to the top of the top rail.

• Any gaps including below and between panels, must be less than 100mm.
• Fence line must be 900mm away from any climbable object outside the fence.
• Gates must swing away from the pool and be self-closing from any position.

• The gate latch release must be at least 1500mm above the ground if it is located on the outside of the gate or 150mm below the top rail and shielded if located inside the gate.
• Maximum 10mm gap between latch and striker

• Gate hinges must be a minimum of 900mm apart with the safety cone (included in packaging) fitted to the bottom hinge.

Government pool fencing guidelines include regulations on earthing metal features close to pools and spas to avoid possible electric shocks, which in rare cases could be deadly.  Check with relevant authorities for laws in your area. The Architects Choice range has an earthing terminal pre-installed on the underside of the spigots.

Yes. Our fencing exceeds AS1926.1 and Protector aluminium is the first aluminium pool fencing manufacturer to obtain CodeMark certification for its product

Our sales team have a broad understanding of Australian Standards (with regards to climbable points, minimum heights etc.) and are ready and waiting to give you advice. Each local council may have specific by-laws so please contact them for any specifics.

This would depend on where you would like your posts to go;
Concrete/Tiles – Flanged Posts (1300h for standard fence panels and one 1600h for your gate latch post)
Natural Ground – In-Ground Posts (1800h for standard fence panels and one 2100h for your gate latch post)

You will need 4 panel brackets per standard panel (6 for double top rail styles) and these are available in a 4-pack off the shelf from your local Bunnings. For pool gates, you will require one G8Safe TriLatch and one pack of G8Safe pool hinges. Remember to purchase either a 1600h flanged post or 2100h in-ground post for your TriLatch to be mounted on.

We can definitely help you here. Simply supply a diagram to our sales team via the staff at the Special Orders Desk and we will custom manufacture fencing that will meet your requirements. Please also supply your name and contact details so we can call you to discuss any particulars.

Yes, a full range of custom sizes, designs and colours can be ordered via the Bunnings Special Orders desk. As these panels are custom made for you lead times and costs may vary.

Our 6-point welded pool fencing comes with a Lifetime Manufacturers Warranty and a 10 Year Powder-Coat Warranty.  Please keep your receipt as proof of purchase.

You are required to have a compliant pool fence. Our pool fencing has Product Technical Statements available on our website in both Australia and New Zealand so you can be sure that it has been manufactured to all applicable Australia and New Zealand Building Codes and Standards. Engage the services of a pool inspector to inspect your fence. Provide your inspector with copies of our Product Technical Statements. A Form 15 is required in Qld and a PS1 in NZ.

Your pool inspector will advise you why the fence has failed an inspection and allow you a certain amount of time to rectify the situation. In Australia, according to the Building Act 1975, a pool owner cannot hire a 2nd pool inspector within 3 months of engaging the first inspector. This policy is intended to prevent pool owners from engaging another inspector if the 1st inspector deemed a pool fence non-compliant. All non-compliant pool fences are issued with a Form 26 and listed on the pool register and the local government may take action against a pool owner who has knowingly engaged a 2nd inspector. In most cases once the issues have been rectified the inspector will reinspect the pool and issue the certificates if the issues have been remedied.

Yes. All pool fencing products are designed to exceed the relevant Australian / New Zealand standards. Product Technical Statements outlining this information in more detail are available for download.

Pool Fencing is designed and manufactured to meet and exceed the current Australian Standards and Pool Legislation. Boundary fencing is a cheaper alternative to fence a property. Boundary fencing is NOT pool or balustrade compliant and is a low-cost option utilising lower-grade aluminium with larger spacings and has an indented line/ridge running horizontal across the top and bottom rails to distinguish from pool rails. Boundary panels have 4-point welds. Pool and balustrade panels have 6-point welds for greater strength.

No, the Balustrade fencing system is not pool compliant in either aluminium or glass, as different grade materials are used. Protector can design and manufacture the aluminium balustrade to comply with both standards via Bunnings Special Order Desk.

Balustrade is designed and manufactured to exceed the mandatory Australian Standards and Building Codes for Australia and is required for any decking, patio, veranda higher than 1 metre off the ground and can be used to a height of up to 4 metres. Please check with your local council for any additional local requirements. Balustrade is required to be stronger than boundary or pool fencing as it is the only barrier to prevent balcony accidents.

Ulti-M8 heavy gauge aluminium pickets for ultra-strength core are used in Protector balustrade panels. The shorter spans provide a strong, easy to install balustrade solution. It is light, strong and durable so won’t rust or rot. Our aluminium balustrade is designed and manufactured to exceed AS1170 and must be installed correctly to provide suitable rigidity.

All our available compliance documentation is available on our website, visit to download the Product Technical Statements (PTS) for each relevant product. The PTS contains all the information required for your inspector or certifier to provide you with compliance certificates for your local area. In Queensland, a Form 15 can be obtained directly from our website by going to Form 15 page. For all compliance certificates to be issued you will need to retain your proof of purchase, so make sure to keep a digital version of your receipts (either a photo or scanned copy). In some cases, a certifier or council may require technical drawings. We do not provide these to members of the public, but the certifier or council can contact us directly and we will provide them with the required documents.

1200mm – wider gates would not be able to perform to the strength and rigidity requirements for pool fencing under the current standards.

The 6-point welded pool fencing comes with a Lifetime Manufacturer’s Warranty and a 10 Year Powder-Coat Warranty.  Receipt required as proof of purchase.

This would depend on where you would like your posts to go. If fixing off on to concrete/tiles you will need flanged Posts – 1300mm for standard fence panels and one 1600mm for gate latch post. If your posts are in natural ground, you will need In-ground Posts – 1800mm for standard fence panels and one 2100mm for gate latch post. DO NOT USE POSTCRETE OR RAPID SET CONCRETE AS IT WILL CORRODE THE ALUMINIUM.

You will need 4 panel brackets per standard panel (6 for double top rail styles) available in a 4-pack off the shelf. For pool gates – self-closing pool hinges is required , we recommend G8Safe TriLatch and one pack of G8Safe pool hinges as the safest on the market. Remember a 1600h flanged post or 2100h in-ground post is required for your TriLatch to be mounted on.

For slight slopes you can use our Any Angle bracket, available off the shelf. This bracket can be used with our standard panels. If the gradient is steeper, a custom panel may be required. Simply supply a diagram to our sales team via the Bunnings Special Orders Desk and we will custom manufacture fencing that will meet your requirements. Please also supply your name and contact details so we can call you to discuss any particulars.

Yes. We can manufacture custom panels in various designs and colours upon request via the Bunnings Special Orders Desk.

None of our decorative designs are rated as ‘privacy screens’.

All decorative screens off the shelf are made from ACP (Aluminium Composite Panel). Each panel is made from two 0.5mm aluminium sheets with 2mm of plastic composite in between. Through Bunnings Special orders, solid 3mm and 4mm aluminium panels are also available, which can be powder coated in any colour.

No. Once the product has been tampered with, it is no longer covered under warranty.

Yes.

All our powder coated products are covered under our 10 year powder coating warrant, however our galvanised steel products require additional care.

Galvanising is designed to form an invisible stable layer of corrosion that protects the base metal. If this layer is compromised (by mishandling or exposure to harsh chemicals, high humidity, salt water or pollutants etc.) the base metals can become exposed and rust. Rust, left unchecked, can lead to pitting and structural damage to products and components. It is important to always check product after installation to ensure all stone chips etc. are treated accordingly to minimise long term damage to the product, failure to do so will void the warranty.

Yes, if used correctly. Not valid if using screws that will react with the cast so will need to be assessed on a case by case basis. Product warranty is 12months.